Paradise Cove

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Covid-19 measures

#1 WELCOME

Arrival & check-in

 

• Temperature monitoring and repeated during whole stay (guest showing body temperature of greater than 37.8˚C will not be allowed in)

• Designated in/out passage and social distancing

• Express check-in and hygiene station

• Glass barrier to prevent direct contact

• Hand sanitizer

• All our Family Members equipped with Personal Protective Equipment

• Disinfected welcome amenities

• Frequent disinfection of lobby area, luggage and luggage carts

• Face masks on sale at reception

 

#2 WINE & DINE

Food & Beverage

 

• Social distancing seating

• Reservations required for large groups

• Menus on board or digital display

• Cleaning and disinfection of tables, chairs, linens and utensils after each use

• Facemasks, visors and frequently sanitized hands for Family Members

• Platted food service at restaurant and glass barrier at the bar

 

#3 TIME TO RELAX  

• Abundant hand sanitizer stations  

• Increased disinfection of common areas by trained Family Members  

• Social distancing of beach & pool loungers, washroom, lift, lobby and other public areas     

• Regular disinfection of fitness & sports equipment and conference facilities (when

used)  

• Social distancing activities   

• Disinfected Spa amenities and tools   

• Regular tests of pools & water systems   

 

#4 YOUR ROOM  

• Daily rooms deep cleaning and disinfection using electrostatic sprayers and ozone by our trained Housekeeping 

• Daily air conditioning cleaning and disinfection  

• Safe and disinfected turndown service  

 

#5 CHECK-OUT    

• Express check-out for reduced contacts  

• Departure room follows all hygienic protocols  

 

#6 BACK OF HOUSE  

• Dedicated staff for health and hygiene measures  

• Extensive wellness & hygiene staff training  

• Increased disinfection of office & back of house  

• Temperature control for laundry   

• Regular audit  

• Designated drop off & hygienic protocols for suppliers    

 

CHECKED AND VERIFIED BY SGS   

 

SGS international standards - One of the industry’s highest-level certifications verifying best of class processes for quality and safety  

 

SGS Hygiene Monitoring certification – One of the industry’s most advanced thirdparty verification standards and is being implemented across Paradise Cove Boutique Hotel

 

Food Check certification – Complies with certified and audited food safety practices based on the HACCP, an internationally

recognized system for reducing the risk of safety hazards in foods